Privacy Policy

1. Who We Are

GetOwnerFlow ("we," "us," or "our") operates the website getownerflow.com. This Privacy Policy explains how we collect, use, store, and protect information you provide when you use our website or purchase our services.

2. Information We Collect

We collect information in two ways:

Information you provide directly:

• Your name and email address (when you purchase or contact us)
• Your property address and home details (submitted via our intake form after purchase)
• Payment information (processed securely by Stripe — we never store card numbers)
• Any additional information you voluntarily share in forms or emails

Information collected automatically:

• Basic web analytics (page views, referral source, general location by city/region)
• Browser type and device type
• IP address (used for security and fraud prevention, not for targeting)

3. How We Use Your Information

We use the information we collect solely for the following purposes:

• To deliver the product or service you purchased
• To communicate with you about your order, including sending your completed package by email
• To respond to your questions or support requests
• To improve our service based on general usage patterns
• To detect and prevent fraud or misuse

We do not use your personal information for advertising, retargeting, or any automated decision-making about you as an individual.

4. We Do Not Sell Your Data

GetOwnerFlow does not sell, rent, trade, or otherwise transfer your personal information to third parties for their marketing or commercial purposes. This is an absolute commitment, not a conditional one.

5. How We Share Your Information

We share your information only in the following limited circumstances:

• Payment processing: Your payment is processed by Stripe, Inc. We share only the information necessary to complete your transaction. Stripe's privacy policy is available at stripe.com/privacy.
• Form submissions: If you submit the intake form via Formspree, your responses are processed by Formspree, Inc. and delivered to us by email. We do not grant Formspree any rights to use your data beyond transmission.
• Legal compliance: We may disclose information if required to do so by law, court order, or valid legal process.
• Business transfer: If GetOwnerFlow is acquired or merges with another company, your information may be transferred as part of that transaction. We will notify you in advance if this occurs.

6. Data Retention

We retain your information for as long as necessary to deliver your service and fulfill any legal obligations. Intake form data and email correspondence related to your package are retained for a minimum of 2 years. You may request deletion of your personal data at any time by emailing admin@getownerflow.com.

7. Data Security

We take reasonable precautions to protect your information from unauthorized access, disclosure, alteration, or destruction. All payment processing is handled by Stripe using industry-standard encryption. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Cookies and Tracking

Our website may use minimal cookies for basic functionality and analytics. We do not use third-party advertising cookies or behavioral tracking cookies. You can disable cookies in your browser settings without affecting your ability to purchase or receive your package.

9. Children's Privacy

Our services are intended for adults selling residential real estate. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided us with personal information, please contact us and we will delete it promptly.

10. Your Rights

Depending on your location, you may have rights including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, email us at admin@getownerflow.com. We will respond within 30 days.

11. Third-Party Links

Our website may contain links to third-party sites such as Zillow, Redfin, or Realtor.com. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Your continued use of our services after any changes constitutes your acceptance of the updated policy. For material changes, we will notify you by email where we have your contact information.

13. Contact Us

For any privacy-related questions or requests, please contact us at:

GetOwnerFlow
Email: admin@getownerflow.com
Website: getownerflow.com